Gentle Dental Reviews and Complaints

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Gentle Dental Reviews

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  • gental dental lake worth



    I came in @8:30 for my appointment and got checked out. They charged me 49 dollars and told me to come back at 3:00 to have a cap put on for $300 dollars. I came back @ 3:00 and now they tell me it will cost $800 dollars. They decided to change there price to do the same job ,they are very unprofessional and in my opinion they are thieves and not a dentist office went to another dentist and got three teeth done for $800. I would strongly urge anyone to go anywhere but gental dental More...
    (Medical, Dental Services)
    dontgohere's Picture   dontgohere    0 Comments   Comments
  • Ct Scan suggests Gentle Dental Fraud



    On August 28th Dr. Jason ** performed a periodontics' procedure on me. In the following weeks Dr. ** insisted that he had done everything properly. Having been in pain much longer than expected, I thought it would be prudent to get a second opinion. Upon seeking a second opinion from a much more experienced periodontitis, I realized Dr. ** was not truthful with me about his recent comments with me. I attempted to explain to Dr. ** that some significant periodontal problems were still present while under his medical care. Although Dr. ** was at times arrogant with me he insisted that he... More...
    (Medical, Dental Services)
    Protectyou's Picture   Protectyou    0 Comments   Comments
  • Worst Pediatric Dentist Ever



    We recently had a dental procedure for our kid here. In a prior checkup with Dr.Karen Lam it was decided to go for GA for the dental procedure. After 2 hours of procedures, we came to know that along with the fillings, she has removed the front 2 teeth !!! This removal thing was never discussed & agreed upon. Reason given was they were lose and there was inflammation in the back. Though we were uncomfortable with the idea that she removed front 2 teeth, we were more focused on taking care of kid. We were not satisfied with reason and called Lam next day. This time, Lam said she has to... More...
    (Medical, Dental Services)
    skumb's Picture   skumb    0 Comments   Comments
  • Billing Nightmare



    I needed to see an Oral Surgeon, for an issue with my tongue, and called my insurance company to find a preferred provider. I was given the name of Dennis Johnson at Gentle Dental in Albany, Oregon. He is under contract to bill medical insurance. I called the office and they verified he is a preferred provider for medical and they also verified this upon my arrival for the consult. A week, or so., afterwards I received a call from their office manager saying they were unable to bill medical only dental and that I would have to try and submit a claim to Blue Cross myself. Blue Cross... More...
    (Medical, Dental Services)
    MissyDeetz's Picture   MissyDeetz    0 Comments   Comments
  • billing



    GENTAL DENTAL IN PROGRESS RIDGE IS NOT GOOD. Because i went there for my orthodontist, I paid full amount, and is been almost6 months, I have not get my credit back. The manager named jessica is not efficiency. She delay process the file. Can you believed i have been for my two hundred dollor credit back for almost six months. Also they change customer fist without insurance procress,yet. I am not happy to go there anymore. More...
    (Advertising)
    jessicaliu88's Picture   jessicaliu88    0 Comments   Comments
  • Employment with Gentle Dental



    While employed by Gentle Dental, I learned of a few disturbing facts about this company. This is the most greed money hungry company I have ever experienced. The Portland Downtown office Manager is the rudest. She explaining the job to me, it is the resposibility of everyone to bring in the money regardless. Disciplined for empty appt time slots (we have to call patients and beg them to come in for check ups) Every patient will have an Orthodontic referral regardless if needed. She explained that they dont take state funded insurance because they dont deal with that class of people and... More...
    (Medical, Dental Services)
    FinallyFree's Picture   FinallyFree    0 Comments   Comments
  • Time for Legal Action



    Since July 2012 I have attempted to resolve a financial issue with GD's billing office in California. Their monthly bill does not include a $862 I made and despite many attempts and one letter which included proof of payment their office never responds. I just keep getting the same bill each month. I belong to Legal Shield and will now contact them to see if they can get these people to acknowledge my concerns. More...
    (Medical, Dental Services)
    LVDS's Picture   LVDS    1 Comments   Comments
  • Gentle Dental....AVOID



    The dentist...Dr. Rodriguez..was absolutely rude to me (a first time patient) because I had one cavity. She wrongly assumed I must never floss to have gotten one cavity in the last decade since I've been to a dentist. No one bothered to tell me that cleanings and check ups are scheduled separately, so I went thinking I was getting a cleaning and sat around waiting forever before I found out I wasn't. I will pay out of pocket next time to see someone with more manners and a better office. This was a joke. More...
    (Medical, Dental Services)
    anon7177's Picture   anon7177    0 Comments   Comments
  • Overcharged and Overbilled for Services



    Gentle Dental ripped me off. They did not give me full credit for amounts that I paid. On two separate visits, I paid $50.00 each time. They only gave me credit for $42.00 because that was the total amount of the bill, each time resulting in a total overpayment of $16.00 to them. Then, one of the cleanings was paid in full by my insurance and they still charged me $50.00. The total of their bills was $463.00. Insurance paid $193.54 and I paid out of pocket $198.27. Then, they sent me another bill of $76.19. In my calculations, they charged me everything that was owned after the insurance... More...
    (Medical, Dental Services)
    dobrocki's Picture   dobrocki    0 Comments   Comments
  • Substandard care



    Indio, CA Gentle Dental, dr. Yvette Janku was rough to the point of dislocating my jaw, causing months of excruciating pain and expense. I have given them all records and information regarding this issue and they have responded by saying their care was within standard of care. NOT! This is unacceptable. I will use every avenue available to correct this substandard treatment by both the Gentle Dentale office and the company InterDent. More...
    (Medical, Dental Services)
  • Horror story



    I went to Gentle Dental of Indio, CA for a chipped tooth. I got a cleaning, multiple x-rays, and two fillings, one for the chipped tooth. The same tooth chipped again...now a crown. Dentist Yvette Janku was so rough and it took so long I ended up with a dislocated jaw. Three months of terrible pain, unable to openly mouth, numerous doctors visits, etc., my insurance denied the bill for the crown and Gentle Dental has billed me after I already paid ! I sent them all the doctors records and asked for reimbursement, they said no. Not even sorry. This will not end here. I will do... More...
    (Medical, Dental Services)
    Hjcbrown's Picture   Hjcbrown    0 Comments   Comments
  • Stay Awat From Gentle Dental at ALL costs!!!



    Submitted by Dr. J. My experience with Gentle Dental located at 5815 Melton Drive in Oklahoma City, Oklahoma 73132 was about as bad as they could come. I arrived there on June 17th at 11:00 am CST for my first appointment. Brettany Tinsley, whom I am told was only recently transferred there . . . perhaps a "pass the trash" situation from her last job . . .? . . . didn't bother to inform me in advance that I would need X-rays. If she had told me before I had come in, I could have brought them with me, as I had them, but she made no mention of that. Given that I had... More...
    (Medical, Dental Services)
  • Verdugo Gentle dental



    We have just experienced one of the scariest experiences in my life. We made an attempt to make a first appointment for our children to have a simple cleaning with either Rita or Benita Evazyan DDS. We read horrible reviews about Castle Dental and decided to choose another dentist in Burbank. We spoke with Azza the extremely HIGH STRUNG head of the dental office. She told us in no uncertain terms we could never make or discuss an appointment unless we had clearance from Access Dental. I was then told by Access Dental they couldn't make an authorization unless we had an appointment. I... More...
    (Medical, Dental Services)
    SadParent's Picture   SadParent    0 Comments   Comments
  • Terrible Experience



    This is the worst dental office ever, they can't even keep an appointment and do not have the courtesy to call and let a person know. They did call to confirm my appointment the day before, but when I showed up, they seemed so confused as to why I was there. The receptionist claimed that their office manager called to cancel, but that never happened. Nor did they apologize for causing me to lose work. More...
    (Medical, Dental Services)
    kristin143's Picture   kristin143    0 Comments   Comments
  • A horrible experience!!



    After reading the reviews below I actually feel comforted to know that I'm not alone and that these awful things did not just happen to me. This office is by far the worst experience I've ever had with a medical or any other office. On 3 separate occasions this office tried to "pull one over on us" and on the 2nd and 3rd they actually got us good. First they tried to charge a higher co-pay for my children saying that b/c they were children it was considered a specialist's appt. I called my insurance company and they had to call Gentle Dental to set them straight... More...
    (Medical, Dental Services)
    Rathernot's Picture   Rathernot    0 Comments   Comments
  • Unethical Billing Practices



    My husband and I were recommended, by our insurance company to use the Gentle Dental Boynton Beach office. We presented our ins cards and explained that we were new to this medicare HMO & not sure of our coverage. They looked up our coverage and presented us with a patient treatment statement, indicating the procedures covered and out of pocket procedures. We both needed, according to them, "A deep cleaning." they refused to give us the free one. We paid the extra at the time of service. I always wrote "Paid in full to date" on my check as the office manager... More...
    (Medical, Dental Services)
    Sandy465's Picture   Sandy465    2 Comments   Comments
  • poor management



    we have been going to gental dental wellington,fl my family and i.my daughter was their last week for a routine,i get a call she was telling me they charge eighty dollars my ins.covers 150.00.the manager told me i don,t know what i,m talking about,she imbarrassed my dauther in front of the office and ask my ,if i was a foreigh person.i called my ins.sure enough i was right.no appologys were made we got insulted she was not willing to call my ins.and my husband and i are appault to see the type of management and non pravacy of the customer, we were imbarrassed and my daughter was crying. we... More...
    (Medical, Dental Services)
    bearlove1's Picture   bearlove1    1 Comments   Comments
  • I concur



    I have had the same issue many other reviewers have had. The up selling. They will not provide the 2 free cleanings that the insurance company allows for. According to them, everyone must have perio problems. I have spoken with Dr. Zeigler (the CEO) and he promised to work with me and now I can't contact him. His no. is (561)999-9650. The insurance company, Starmark, is so incompetent they had all the wrong information and won't contact Gentle Dental to mediate. I'm done with Dental plans! More...
    (Medical, Dental Services)
    jstagrl's Picture   jstagrl    0 Comments   Comments
  • NEVER again!!!!



    After speaking with the receptionist to set up my son's inital appointment I was thrilled to have found a dentist that would be good with my apprehensive son. When I got to the office my thrill disappeared. When I walked into the Detroit office it looked more like a fly by night project. Nothing about the place appeared kid friendly. At least the had chairs. After a 2 hour wait wn the waiting room with an apprehensive 6 year old asking to go home we are finally called into the back. 20 minutes later partial x-rays are done. Not even on the back teeth where his bad teeth are. Then... More...
    (Medical, Dental Services)
    lisa4deante's Picture   lisa4deante    0 Comments   Comments
  • Gentle Dental is the worst!



    My wife and I had our teeth cleaned at the Gentle Dental location in Fremont, CA. The front office is a joke. They are pretty much clueless even in basic concepts like setting up appointments. But let's set that aside. Gentle Dental is a chain and uses the same unscrupulous marketing/up-sell practices that many other large corporations use. When you go in for a regular cleaning they harass you and try to get you to sign up for other more expensive treatments like deep cleaning. We finally succumbed and signed up for the deep cleaning (yes, we were fools!). They also quietly... More...
    (Medical, Dental Services)
    joecustomer's Picture   joecustomer    5 Comments   Comments
  • Nice experience



    About a month ago I was referred to Gentle Dental in Peabody because my husband had a broken tooth. I have decided to write this review because I called Gentle Dental in Peabody and was treated with so much compassion and concern that it is worth noting. My husband was able to be seen in one day with very short notice, the manager told me she would do everything she could to get me in to see Dr. Giamarco asap. She called me back when she said she would and fit me in the very next day. We will be regular patients now as my former dentist of 9 years did not have the time to even return my... More...
    (Medical, Dental Services)
    nine's Picture   nine    0 Comments   Comments
  • Great denistry



    I have been going to Gentle Dental in Peabody Massachusetts for years. The care and the staff are all friendly and very nice.......I have never even considered going to another dentist. Some of the reviews I read are ridiculous....no staff member ever tried to indicate that they I needed work that I did not need.... I am and my family is very happy with Gentle Dental. Dr. Giamarco and his entire staff are great!! More...
    (Medical, Dental Services)
    Patient's Picture   Patient    0 Comments   Comments
  • Teeth Cleaning Policies



    I have read other reviews of Gentle Deltle and find that they are doing the same to my wife and I. I selected them through my retirement medical options, mostly because they were least expensive. That is important to us because we are living on a very limited income. The first thing they did was to tell me it was necessary to go for a cleaning 3 times a year, rather than 2 normally allowed by the insurance plan. They advised both my wife and I we needed deep cleaning. I found in other complaints, found online, this may or may not be necessary, but we can't afford to go... More...
    (Medical, Dental Services)
    doublebogey's Picture   doublebogey    9 Comments   Comments
  • Best



    I have NEVER felt as comfortable and relaxed with a dentist in my entire life. from the people that answer the phone, to the ones that do billing and up to the dentist. Thank you Gresham Gental Dental, and Dr.Delgado, Dr. Fuller and Dr. Tanner, have the best bed side manner, and Dr. Delgado and their assistants. You have no idea how good it feels, to finally have someone I trust, and am able to get my teeth done, and done correctly. Thank you Dana A Konkle More...
    (Medical, Dental Services)
    DanaK's Picture   DanaK    0 Comments   Comments
  • Tragic



    Okay so my friend's mom and sister went to the dentist the other day because his little sister had to get a tooth pulled. The tooth wasn't loose. It was in the way of other teeth and making her cry from pain. Now, my friend's family isn't exactly "well-off". They don't have the most money in the world. They just have enough money for food and that's pretty much it. The parents sometimes give up their food just to ensure that their children are happy. Well anyway, the dentists wanted $21.80 to pull his sister's tooth and they didn't have... More...
    (Medical, Dental Services)
    UpsetCustomer's Picture   UpsetCustomer    1 Comments   Comments

Gentle Dental Reviews By Product


Gentle Dental Comments


DENTALNIGHTMARE says: (2 years ago)
 0
Gental Dental Sherwood Or is a huge joke, rudist dentist and hygienist alive. Never had such lofty tx didn't know what they were doing extractions that hurt for 3 days and refusal to sign paperwork for job NOT PROFESSIONAL AT ALL!!! I will not be going back



Leemiles says: (2 years ago)
 0
This is proof that big corporate dental groups aren't for me or anyone. I'm on to your game using your general dentiststo act as feeders to your specialists ... Where the money is. Your not going to change but you lost two potential customers ( my wife and I ) as we saw the same SOP in both our cases.

Lee Miles
860 805-1285
Delray Beach, Fl



1gentledentalsucks says: (3 years ago)
 0
Thieves...They over charged me $4300 for services covered by my insurance. I showed them my coverage policy, yet tried to explain to me my HMO was a discount policy, a PPO and finally nothing. They were ordered to reimburse me but they did did. My insurance company however did. After being shown how they overcharged me $4300. Thieves!!!



JT24 says: (3 years ago)
 0
I too will not be returning to Gentle Dental. I was told I needed 2 cavities filled. I had no pain and have only had 2 cavities in my 48 years so I went for a second opinion through another dental office and sure enough the dentist told me that I absolutely did NOT need any fillings done. Gentle Dental is a money grabbing scam!



MISSsunshine22 says: (3 years ago)
 0
*****DONT DO IT******
STAY FAR AWAY FROM GENTLE DENTAL IN ANAHEIM,CA. ITS ALL ABOUT THE MONEY&DONT REALLY CARE. I WAS THERE A TOTAL OF THREE TIMES JUST FOR A SIMPLE FILLING. THEY CHARGED ME FOR EVERY SINGLE THING. IM SUPRPRISED THEY DIDNT CHARGE A SITTING FEE!!1 ITS ABSOLUTELY RIDICULOUS. THE DR BILLED FOR EVERYTHING HE COULD. I TOOK MY SERVICES ELSEWHERE!!! SCREW THAT PLACE. PLEASE DONT MAKE THE SAME MISTAKE I DID. I LEARNED THE HARD WAY AND NOW HAVE A HOLE IN MY POCKET :(



PIKACHU30 says: (5 years ago)
 0
horrible...........................
receptionist very RUDE dentist LIAR AND RACIST VERY UNPROFESSIONAL CA BURBANK OFFICE




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