Gentle Dental Complaint

Gentle Dental Complaint

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Verdugo Gentle dental - appointment


We have just experienced one of the scariest experiences in my life. We made an attempt to make a first appointment for our children to have a simple cleaning with either Rita or Benita Evazyan DDS. We read horrible reviews about Castle Dental and decided to choose another dentist in Burbank. We spoke with Azza the extremely HIGH STRUNG head of the dental office. She told us in no uncertain terms we could never make or discuss an appointment unless we had clearance from Access Dental. I was then told by Access Dental they couldn't make an authorization unless we had an appointment. I realized I needed to get both parties on the line to amicably figure this out. The gentleman from Access dental was cordial and polite to Azza. Rather than coming to a meeting of minds, Azza blew-up and acted very unprofessional to Access Dental and myself. She told us to go somewhere else. I recommend you do the same.

I have two children - I would never want them to witness an adult acting younger than them. In life we all need to bend- I ask her to at least confer with the dentist team. Absolutely not! I rarely write anything negative on the internet unless I feel I have to. On the contrary we look forward to writing raving reviews about good businesses and practices. Unfortunately we as parents feel the need to warn others. I haven't read anything negative about the Evazyans. We pray the Evazyans that work at Ms. Azza's establishment become aware of the very unprofessional office protocol. We would be happy to withdraw this review if we see a shift in attitude.

Thanks goodness for the internet and a way of sharing our experiences.


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